Shipping & Order Processing Policy
Forever Bamboo Shipping Policy
We want your online experience to be enjoyable, simple, and successful! Please review our shipping policies below. If you have any questions or concerns, contact us at sales@foreverbamboo.com.
Order Processing
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Orders are processed within 1–2 business days from the date of purchase.
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Even though we try our best to ship orders as soon as possible, most orders are shipped within 5 business days, though some may take up to 7 business days in rare cases.
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We do not ship on Saturdays or Sundays and are closed on most major holidays.
Shipping & Tracking
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Once your order is shipped, you will receive a tracking number via email.
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Please check your spam/junk folder if you do not see the email.
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Your order may initially display as “Label Created” or “not found” until it is scanned into the UPS system.
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You can track your package directly at UPS.com by entering your tracking number.
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Forever Bamboo is not responsible for late shipments and does not guarantee shipping times.
Freight Orders
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For orders shipped via freight, you will receive the tracking number and freight company information the next business day after your order has shipped.
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Please check your spam/junk folder for this information as well.