Privacy Policy
Forever Bamboo respects your privacy and we are committed to protecting it. ForeverBamboo.com believes in keeping your information confidential. We only collect information from you when you specifically and knowingly provide such information. Any information we collect is used for the purpose of providing you with a more satisfying and personalized shopping and browsing experience.
Forever Bamboo does not share, sell or rent any personal information to other companies or third parties unless you authorize us to do so.
Forever Bamboo may share non personal, non-individual aggregate information or summary statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors. This information will never include any personally identifiable information. Forever Bamboo is very protective of the privacy of its customers. If at any time Forever Bamboo is required by law or by a legal process to release customer information, we must cooperate fully.
Mobile Terms & Conditions
Forever Bamboo offers its customers marketing and promotional mobile alerts (e.g. cart
reminders) by SMS message (the "Service") on 1-833-705-1464. By participating in the
Service, you are agreeing to these Terms and to the Privacy Policy.
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to
agree to these terms and conditions. You may not enroll if you are under 18 years
old. Before the Service will start, you will need to agree to these Terms. Forever
Bamboo reserves the right to stop offering the Service at any time with or without
notice. Forever Bamboo also reserves the right to change the short code or phone
number from which messages are sent and we will notify you when we do so.
By opting into the Service, you:
A. Authorize Forever Bamboo to use an automatic telephone dialing system to send
recurring automated text messages to the mobile phone number associated with
your opt-in (i.e., the number listed on the opt-in form or, if none, the number from
which you send the opt-in, or, if none, the number on file for the account associated
with your opt-in).
B. Acknowledge that you do not have to agree to receive messages as a condition
of purchase.
C. Confirm that you are the subscriber to the relevant phone number or that you are
the customary user of that number on a family or business plan and that you are
authorized to opt in.
D. Consent to the use of an electronic record to document your opt-in. To request a
free paper or email copy of the opt-in or to update our records with your contact
information, please call 877-912-2244 or email sales@foreverbamboo.com. To view
and retain an electronic copy of these Terms or the rest of your opt-in, you will need
(i) a device (such as a computer or mobile phone) with Internet access, and (ii) and
either a printer or storage space on such device. For an email copy, you'll also need
an email account you can access from the device, along with a browser or other
software that can display the emails.
Content You May Receive
Once you affirm your choice to opt-in to the Service on 1-833-705-1464, your message
frequency may vary based on your interactions and initiated texts. You may receive
alerts about:
B. Event information
C. Product launch announcements
D. Cart reminders
E. Back in stock alerts
F. Price drop alerts
G. Low inventory alerts
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your
wireless carrier or contact your wireless carrier to determine your phone's pricing plan
and the charges for sending and receiving text messages. You acknowledge that you
are responsible for any message, data or other charges incurred (usage, subscription,
etc.) as a result of using the Service.
Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile,
U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and
other smaller regional carriers. The Service may not be available on all wireless
carriers. Forever Bamboo may add or remove any wireless carrier from the Service at
any time without notice. Forever Bamboo and the mobile carriers are not responsible for
any undue delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Forever Bamboo, text the word STOP to 1-833-
705-1464 any time or reply STOP to any of the text messages you have received
from Forever Bamboo. This is the exclusive method for opting out. After texting STOP
to 1-833-705-1464, you will receive one additional message confirming that your
request has been processed.
Questions
You can text HELP for help at any time to 1-833-705-1464. This will provide you with a
phone number and email address to customer service (877-912-2244 and
sales@foreverbamboo.com). You can also contact us at Forever Bamboo, 10835
Sorrento Valley Rd, San Diego, CA 92121.
Changes to Terms
These Mobile Terms and Conditions are subject to change at any time without notice.
The information provided herein is for general informational purposes only and does
not, and is not intended to, constitute legal advice. Please consult your own
legal counsel for legal advice.
Cart Abandonment Policy
Forever Bamboo uses cookies to collect information around abandoned shopping carts. A cart is
considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered
abandoned, an SMS message will be sent as a reminder.
Arbitration Clause
Please read this carefully. It affects your rights. Any dispute or claim relating in
any way to your use of Forever Bamboo's services will be resolved by binding
arbitration, rather than court.
This agreement to arbitrate is intended to be broadly interpreted, and expressly includes
claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq.,
or any other statute, regulation, or legal or equitable theory. You and Forever Bamboo
hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this
agreement to arbitrate, and governs all questions of whether a dispute is subject to
arbitration. Unless you and we agree otherwise in writing, arbitration shall be
administered by the American Arbitration Association’s Consumer Arbitration Rules in
effect at the time of filing of the arbitration (the “AAA’s Rules”). However, just as a court
would, the arbitrator or arbitrators must honor the terms and limitations in this
Agreement, and can award damages and relief (including any attorneys’ fees)
authorized by law and/or the AAA’s Rules. The arbitration decision and award is final
and binding, with some exceptions under the FAA, and judgment on the award may be
entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING
INTO THIS AGREEMENT, YOU AND FOREVER BAMBOO ARE EACH WAIVING THE RIGHT
TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS,
REPRESENTATIVE, OR COLLECTIVE PROCEEDING.
THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE
PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND WE ARE
ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL
BASIS. FURTHER, AND UNLESS YOU AND FOREVER BAMBOO AGREE OTHERWISE IN
WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE
INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY
NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR
COLLECTIVE PROCEEDING.
You and Forever Bamboo are each responsible for our respective costs relating to counsel,
experts, and witnesses, as well as any other costs relating to the arbitration.
Forever Bamboo, however, will pay for the arbitration administrative or filing fees, including
the arbitrator and/or other AAA case management fees, for any claim seeking $75,000
or less, unless the claim is determined by the arbitrator to be frivolous. Otherwise, the
AAA’s Rules regarding costs and payment apply.
This agreement to arbitrate does not preclude you from bringing issues to the attention
of federal, state, or local agencies. Such agencies can, if the law allows, seek relief
against us on your behalf.
If any term of this Section (Arbitration and Class Action Waiver) is to any extent
illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to
the extent of such invalidity or unenforceability; all other terms hereof shall remain in full
force and effect; and, to the extent permitted and possible, the invalid or unenforceable
term shall be deemed replaced by a term that is valid and enforceable and that comes
closest to expressing the intention of such invalid or unenforceable term. If application
of this Severability provision should materially and adversely affect the economic
substance of the transactions contemplated hereby, the Party adversely impacted shall
be entitled to compensation for such adverse impact, provided the reason for the
invalidity or unenforceability of a term is not due to serious misconduct by the Party
seeking such compensation.